Products and Services
 
 
Account Management
 
 

Email Account Administration

Account Changes
Check/Pay Bills Online
Check Usage

Billing Statement

Change your e-mail password, set your forwarding address, increase or decrease your mailbox space or quota. This will automatically send your request to our Customer Care Center for their attention and action, as necessary.

 
   
 

Prime E-mail Anti-Virus
This service blocks email viruses from your Prime Email Account.

E-mail Management
Use this page to manage your Prime Internet e-mail (userid@prime.net.ph) to forward your email to another email address, or set an autoreply message before you go on vacation, so that people who email you will know you are away and not to expect prompt replies.

Increase E-mail Space
If you want to increase your e-mail space (for example, if you are expecting a big attachment in your e-mail), choose this option to request for an increase in your e-mail space.

Decrease E-mail Space
If you want to decrease your e-mail space (for example, if you find that your increased e-mail space is not fully utilized), choose this option to request for a decrease in your e-mail space.

Extra E-mail Address
If you want to add an extra e-mail address (for example, for another member of your family), choose this option to request for an extra e-mail address.

Change E-mail Password
Use this to change your e-mail password. Changing this password will not change your login password and your web password.