...Customer Service - Change User ID
Account Administration
  Change Password
  Change User ID
  Change Subscription Package
  Update Information
  Account Suspension
  Account Termination
Billing Administration
  Billing Cycle
  Billing Statement
  Payment Options
  Frequently Asked Questions
E-mail Administration
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  E-mail Management
  Increase E-mail Space
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  Extra E-mail Address
  Change E-mail Password

 

Use this page to request for a change in your User-ID. This will automatically send your request to our Customer Care Center for their action.

This form is for users with email addresses like "userid@pacific.net.ph". Change in User-ID will automatically change your primary e-mail address too.

(Business Class users with email addresses like "userid@yourcompany.com.ph", please request change of User-ID through your account executive or via fax).

Login User-ID :
Current Login Password :
New Account Number :
Desired User-ID
(provide 3 choices):
 (1st)
(2nd)
(3rd)
Effectivity date:
     
  1. There is a one-time fee of PhP400 VAT - exclusive per change. Your new user ID activated at any day of the month is charged in full.
  2. New User-ID is subject to availability. It should consist of a minimum of three (3), maximum of twelve (12) alpha and/or numeric characters. No special characters are allowed.
  3. Requests for user ID change will be activated within 24 hours or on the date you have requested. Activation is only done during office hours, Mondays to Fridays, 9AM to 6PM.
  4. Charges will be reflected in your billing statement.
If you agree to all the conditions above, submit your request:


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