Customer Service
Hotline: 687-8001
918-5100
Email: csg@prime.net.ph

Technical Support – Corporate
Hotline: 687-8051
918-5151
Email: noc@prime.net.ph

Technical Support – Dial-up and Other Services
Hotline: 687-8050
918-5000
Email: help@prime.net.ph

Credit & Collection
Email: cred-col@prime.net.ph

Marketing
Email: marketing@prime.net.ph

Sales
Email: sales@prime.net.ph

Product Inquiry
Hotline: 687-8052
918-5200
Email: signup@prime.net.ph

Toll-Free Number
PLDT 1-800-1-8881866

For feedback, comments or suggestions, please send email to info@prime.net.ph.