Use the following options to manage your Prime Communications account:

Account Changes

• Change Passwords
• Change User-ID
• Change Subscription Package
• Update Information
• Account Suspension
• Account Termination

Billing Administration
Check/Pay Bills Online
Check Usage
Email Account Administration

Account Termination

1. The minimum period of subscription is one (1) year. There is a handling fee of PhP1,000 VAT - exclusive if your account is terminated within this period.

2. Both your login and e-mail accounts will be terminated.

3. All requests for termination are subject for confirmation.

4. The final billing will be mailed a month after request has been effected.

5. If you agree to all the conditions above, submit your request:

To avoid losing mails, you may want to increase your mailbox space while your acount is suspended. You may increase your mailbox space in increments of 2MB.